Refund Policy

We're all about spreading smiles and sweet satisfaction at AlFaiz Foods! If you happen to encounter a hiccup in your order, don't worry, we've got you covered with our easy-peasy refund policy.

Time for Refunds:

You have a sweet window of 7 days from the day your order arrives to claim a refund. Just make sure to reach out to us within this period, and we'll take it from there.

Return Journey:

To return the product, you'll be the hero of the courier adventure! Please bear the courier charges for sending the item back to us. We appreciate your superpower help!

Money Magic:

Once we receive the returned treat, our sweet wizards will inspect it and wave their wands to process your refund. We'll kindly ask for your bank details, and voila! The refund amount will magically appear in your account within 24-48 hours.

Your satisfaction is our greatest joy. If you have any queries or need a sprinkle of sweetness in your refund journey, our friendly customer support team is here to make you smile.

Stay sweet, keep smiling, and remember, at Islamic Foods, we're dedicated to your happiness!

Team AlFaiz Foods!